Edge security rules blocked invoice pages and rate-limited sessions
Impact: major · Invoicing, Application, Login & Authentication
resolved
Residual edge-rule tuning is complete and all traffic is flowing normally.
monitoring
The affected rules have been relaxed and invoice pages are loading again. We are monitoring for residual blocks.
identified
A hardening change to our edge firewall is misclassifying legitimate traffic. We are loosening the affected rules.
investigating
Users are reporting blocked invoice pages, freezes and forced logouts shortly after signing in.
Intermittent forced logouts and slow page loads
Impact: minor · Application, Login & Authentication
resolved
Session handling has stabilized and page performance is back to normal.
investigating
Some users are being logged out unexpectedly and pages are loading slowly.
Sign-in blocked for some users by security challenge loops
Impact: major · Login & Authentication
resolved
Challenge rules have been adjusted and sign-in is working normally again.
identified
Edge security challenges are misfiring for some networks and browsers. We are adjusting the rules.
investigating
Some users are stuck at a repeating security verification screen before sign-in.
Authorization issue affecting dashboards
Impact: major · Login & Authentication, Application
resolved
The authorization fix has been deployed and dashboards are behaving normally again.
investigating
Some users see errors or missing data on dashboards due to an authorization regression.
Automated token payout flows unavailable
Impact: major · Payouts — Token & Stablecoin
resolved
Automated payout flows are restored for all clients. All payouts scheduled during the incident were completed.
identified
The regression has been traced to a recent change in the wallet flow. A fix is being rolled out in stages; manual processing continues in the meantime.
investigating
Automated on-chain payout flows are failing for some clients. Scheduled payouts are being verified and completed manually while we investigate — no payments have been lost.